Important Information following Government Advice regarding COVID-19.
I am taking this opportunity to explain measures which will be put in place from today to comply with the latest advice received from our Government.
As the nature of the work is outdoors, I am confident that I will be able to continue providing your usual, high standard lawn care service with just a few small changes during the coming months.
Greener Gardens Lawncare will continue trading from 30th March as planned, with a few changes to the way I am operating.
Government advice states the following:
"Only leave your house to go to work if you absolutely cannot work from home"
"If you go out, stay 2 metres (6ft) away from other people at all times"
"Work carried out in people’s homes, can continue...maintaining a 2 metre distance from any household occupants...No work should be carried out in any household which is isolating"
Therefore with this advice in mind, I am continuing working as a lone worker, using my own tools and equipment, observing social distancing measures by having no face to face contact with customers.
Customers will be contacted electronically and payments can be made in the same manner.
I ask please that if your household is self isolating due to experiencing symptoms, that you make it clear and your appointment will be rearranged.
Confirmation
Expect to receive confirmation of your visit as usual, via E-mail / Text Message, this will inform you of the date of your appointment and ask for access to the lawn/s to be provided. As always, if you have any concerns/queries about your lawn or your appointment, you can raise them via Telephone or Email with me.
On the day of your Appointment.
For the safety and well being of both Greener Gardens’ staff and customers, your operative will not be knocking the door or ringing the doorbell on arrival; however, providing access has been made as requested, the work will be carried out straight away. Once the job is completed an invoice will either be sent via email or posted through your door for payment via BACS or cash payment can be made if there is an agreed safe place to leave this.
If there are any issues or problems with your lawn to discuss, this will be put in a service email after the appointment or later that day, rather than discussing it on the doorstep.
As things are developing daily, I will continue to review Government advice and will alter procedures accordingly as I think will best suit the circumstances.
If you have any questions at all or would like to discuss payment/access options, please call or e-mail me ASAP.
Thank you for your continued custom and support, I hope we will all continue to work together, keeping one another safe during these challenging times.
Kind Regards,
Nicola Preston
Owner/Operator
Greener Gardens Lawncare
(Updated 28/03/2019)
